OUR MODULE COURSE CONTENT INCLUDE
Win-Win Approach to Conflict
The Win-Win Approach is about turning opponents into problem solving partners.
Creative Response to Conflict is about turning problems into possibilities.
When it is present, there is more trust, understanding and willingness to cooperate.
we state our case in a conflict quite clearly, using language and attitude that minimizes the defensiveness of the other person.
The relative power of each party to the conflict can decide who wins. However, each participant’s power can be used to pull together for a better outcome.